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Release record not showing on the Change Request

tindiz
Giga Guru

I have linked a Change Request record to my Change Request Related List under my Release Record.

tinadizon_0-1707719841737.png

However, when I go to my Change Request record, the Release record# is not showing up on the Release Related List.

 

tinadizon_2-1707719931549.png

 

1 ACCEPTED SOLUTION

Hi @tindiz 

Seems OOTB there is no M2M relationship between Change and Release.

 

https://www.servicenow.com/community/itsm-forum/how-can-i-relate-multiple-changes-to-a-release-v2-re...

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If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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View solution in original post

5 REPLIES 5

Servicenow34
Tera Guru

Hello @tindiz ,

can you provide snap of relationship record that you have created for release and change request?

 

Thank you!

Hi @Servicenow34, it is just the OOTB related list that's added.

 

For Release, it is Change Request > Task

 

tinadizon_0-1707721230996.png

And for Change Request, it is Release > Parent Release

 

tinadizon_1-1707721270820.png

 

Hi @tindiz 

Seems OOTB there is no M2M relationship between Change and Release.

 

https://www.servicenow.com/community/itsm-forum/how-can-i-relate-multiple-changes-to-a-release-v2-re...

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************

swathisarang98
Giga Sage

Hi @tindiz ,

 

Could you please share the snippet of the code which you have written in Relationship Record ?

 

Please check and Mark Helpful and Correct if it really helps you.

Regards,

Swathi Sarang