Release record not showing on the Change Request

tindiz · ‎02-11-2024

I have linked a Change Request record to my Change Request Related List under my Release Record.

However, when I go to my Change Request record, the Release record# is not showing up on the Release Related List.

Dr Atul G- LNG · ‎02-12-2024

Seems OOTB there is no M2M relationship between Change and Release.

https://www.servicenow.com/community/itsm-forum/how-can-i-relate-multiple-changes-to-a-release-v2-re...

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View solution in original post

tindiz · ‎02-11-2024

Hi @swathisarang98 there is no code written. The problem is, once I link a Change Request from a Release record and I go to that Change Request, the Release record is not linking on the related list.

On this Release record, I raised a new Change Request under the Change Request related list -

As shown below, the Change Request# is showing -

But whenever I go to that Change Request record and scroll all the way down to the Release Related List, I do not see the Release record# where I raised the Change Request from -