Remove HTML tags

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Hiranmayee Moha
Tera Expert

‎01-29-2024 04:08 AM

Hi...

 

When I post a comment on a KB article through portal, I am getting html tags in "comments" field (string) of feedback table and "description" field (html) of feedback task table. 

 

Kindly provide any solution. 

 

TIA.

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Dr Atul G- LNG
Tera Patron
In response to Hiranmayee Moha

‎01-29-2024 04:25 AM

Please accept the answer toclose the thread.

****************************************************************************************
Regards
Dr Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
******************************************************************************************

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vermaamit16
Kilo Patron

‎01-29-2024 04:29 AM

Hi @Hiranmayee Moha 

 

Have a look on the below posts. It might be useful to you :

https://www.servicenow.com/community/developer-forum/can-someone-help-me-how-to-remove-the-html-tags...

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1177565

 

Thanks & Regards

Amit Verma

Thanks and Regards
Amit Verma

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Dr Atul G- LNG
Tera Patron
In response to Hiranmayee

‎02-06-2024 05:49 AM

Log a case to Now Support or wait for next release if it get fix. 

****************************************************************************************
Regards
Dr Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
******************************************************************************************

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Dr Atul G- LNG
Tera Patron
In response to Hiranmayee Moha

‎01-29-2024 04:25 AM

Please accept the answer toclose the thread.

****************************************************************************************
Regards
Dr Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
******************************************************************************************
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vermaamit16
Kilo Patron

‎01-29-2024 04:29 AM

Hi @Hiranmayee Moha 

 

Have a look on the below posts. It might be useful to you :

https://www.servicenow.com/community/developer-forum/can-someone-help-me-how-to-remove-the-html-tags...

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1177565

 

Thanks & Regards

Amit Verma

Thanks and Regards
Amit Verma
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