Remove HTML tags

Hiranmayee Moha · ‎01-29-2024

Hi...

When I post a comment on a KB article through portal, I am getting html tags in "comments" field (string) of feedback table and "description" field (html) of feedback task table.

Kindly provide any solution.

TIA.

Dr Atul G- LNG · ‎01-29-2024

Please accept the answer toclose the thread.

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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View solution in original post

Amit Verma · ‎01-29-2024

Hi @Hiranmayee Moha

Have a look on the below posts. It might be useful to you :

https://www.servicenow.com/community/developer-forum/can-someone-help-me-how-to-remove-the-html-tags...

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1177565

Thanks & Regards

Amit Verma

Please mark this response as correct and helpful if it assisted you with your question.

View solution in original post

Dr Atul G- LNG · ‎02-06-2024

Log a case to Now Support or wait for next release if it get fix.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************

View solution in original post

Dr Atul G- LNG · ‎01-29-2024

Please accept the answer toclose the thread.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************

Amit Verma · ‎01-29-2024

Hi @Hiranmayee Moha

Have a look on the below posts. It might be useful to you :

https://www.servicenow.com/community/developer-forum/can-someone-help-me-how-to-remove-the-html-tags...

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1177565

Thanks & Regards

Amit Verma

Please mark this response as correct and helpful if it assisted you with your question.