Removing author from Knowledge Article

[Rylie Markle]

I am trying to remove the author's name from a Knowledge Article. This is the view that an employee sees when a Knowledge Article is attached to their case and they open it. 

I've tried a few things that I've seen on the Community, but none of them are working for me. I tried commenting out a section of the kb_view UI page (screenshot below). I also tried creating an ACL so that only admins would be able to read the knowledge article author (screenshot below).

Any suggestions would be appreciated. 

[Cuong Phan · Accepted solution]

Hi Rylie,

You are very close to it. The message HTMl is lied on this UI Macro "kb_view_common_footer" on line "32". This variable is retrieved from the parent macro "kb_view"

Output: 

Mark ✅ Correct if this solves your issue and also mark 👍 Helpful if you find my response worthy based on the impact.

Cuong Phan

Senior Consultant.

[Cuong Phan · Accepted solution]

Hi Rylie,

You are very close to it. The message HTMl is lied on this UI Macro "kb_view_common_footer" on line "32". This variable is retrieved from the parent macro "kb_view"

Output: 

Mark ✅ Correct if this solves your issue and also mark 👍 Helpful if you find my response worthy based on the impact.

Cuong Phan

Senior Consultant.

[Rylie Markle]

@Cuong Phan  I found the UI Macro "kb_view_common_footer", but how do I need to edit it? Do I need to comment out lines?

[Rylie Markle]

@Cuong Phan Oh actually I just commented out line 32 and that worked! Thank you!!!

[Rylie Markle]

@Cuong Phan only problem I'm having now is the author's picture is still showing. Can I remove that somehow?