The Zurich release has arrived! Interested in new features and functionalities? Click here for more

Restrict language in language picker in Service portal

gomathyshankar
Tera Contributor

Hi,

My requirement is translate the service portal in French and Russia which I have done but I am facing some   issue.The language picker widget is showing all languages along with French and Russia.But I want to restrict the languages in language picker widget to French and Russia

language picker.png

I tried disabling the languages in the System localization tab but it is not allowing me do.

language picker1.png

Could some please help me here

8 REPLIES 8

Hi Shankar,

Kindly suggest what change you did in widget, i'm facing the same issue.

Can you please share the code where you made the changes for the reference please?

Thanks in advance.

Chris193
Tera Contributor

I'm having the same problem.   I have Hebrew and Spanish plug-ins activated but I only need Spanish.   I've looked everywhere I can think to look, but can't disable or hide Hebrew.   I'm still new to ServiceNow so my expertise is limited.


Kevin Guevara
Tera Contributor

This might no longer be relevant, but is as simple as inactivating the choices of the column preferred_language under the sys_user table, you can easily access it via the Dictionary module.

find_real_file.png

Those shown as inactive=true will not show on the language picker.

Hope this helps,