Script Source code logged to compile, Failing Widget

Sandeep Goudar
Tera Contributor

Hello,

 

I'm encountering an error whenever I try to open a specific catalog item. This issue is isolated to just this one catalog item; I can open other catalog items without any problems. Has anyone else faced this issue or knows a solution? Please help!


Thanks in advance

 

SandeepGoudar_0-1745409566005.png

 

2 ACCEPTED SOLUTIONS

Tushar
Kilo Sage
Kilo Sage

Hi @Sandeep Goudar -

 

as per the error first Check the Process Engine, if the flow is correctly linked to the catalog item and also 

make sure the flow is Published.
 
thanks.

 

View solution in original post

Ankur Bawiskar
Tera Patron
Tera Patron

@Sandeep Goudar 

this KB talks about the same

Getting error for a item with Flow Designer on Service Portal for a specific user 

also check this

No catalog item showing in Service catalog homepage 

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

View solution in original post

3 REPLIES 3

Tushar
Kilo Sage
Kilo Sage

Hi @Sandeep Goudar -

 

as per the error first Check the Process Engine, if the flow is correctly linked to the catalog item and also 

make sure the flow is Published.
 
thanks.

 

Ankur Bawiskar
Tera Patron
Tera Patron

@Sandeep Goudar 

this KB talks about the same

Getting error for a item with Flow Designer on Service Portal for a specific user 

also check this

No catalog item showing in Service catalog homepage 

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Sandeep Goudar
Tera Contributor

Thank you, @Tushar  and @Ankur Bawiskar ! The solution worked perfectly. The issue was related to the flow linking, and both of your responses were effective.