Sections hide for specific group members

[Sirri]

Hi All,

I have written below script. But still I'm not why another group members also getting same result.

Please check below script and let me know.

I have written onload client script.

var userID = g_user.userID;
var gr = new GlideRecord('sys_user_grmember');
gr.addQuery('group_name', 'RCO - Limited Contract Read');
gr.addQuery('user', userID);
gr.query();
if (gr.next()) {
alert(userID);
g_form.setSectionDisplay('notes', false);
g_form.setSectionDisplay('documents', false);
g_form.setSectionDisplay('terms_andconditions', false);
g_form.setSectionDisplay('renewalextension', false);
g_form.setSectionDisplay('financial', false);
g_form.setSectionDisplay('technical_information', false);
}

Please help me here If I have done anything wrong here.

Thank you

[AshishKM · Accepted solution]

Hi @Sirri , 

Please refer this KB and match with sections.

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0696583

and use the setDisplay() instead of setSectionDisplay();

g_form.setDisplay(<sectionName>, false);

-Thanks,

AshishKM

[AshishKM · Accepted solution]

Hi @Sirri , 

Please refer this KB and match with sections.

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0696583

and use the setDisplay() instead of setSectionDisplay();

g_form.setDisplay(<sectionName>, false);

-Thanks,

AshishKM

[Anurag Tripathi · Accepted solution]

Hi,

It is not advisable to use GlideRecor din cluent script, so I would suggest use a combination of client script and Display BR

Step 1: Create a display Business rule with script as below

g_scratchpad.grp = gs.getUser().isMemberOf('PASS GROUP NAME HERE');  

Now update the client script as

function onLoad() {
  var usr = g_user.getUserID();
  var gate = g_form.getValue('u_field');
  if (gate == 'true' && !g_scratchpad.grp){
      g_form.setSectionDisplay('notes', false);
g_form.setSectionDisplay('documents', false);
g_form.setSectionDisplay('terms_andconditions', false);
g_form.setSectionDisplay('renewalextension', false);
g_form.setSectionDisplay('financial', false);
g_form.setSectionDisplay('technical_information', false);
    }
}

[Sandeep Rajput]

@Sirri Do you have any mandatory field in any of these sections? If yes then the section would not be hidden.

Also make sure that The section name is lower case with an underscore replacing the first space in the name, and with the remaining spaces being removed, for example "Section Four is Here" becomes "section_fourishere". Other non-alphanumeric characters, such as ampersand (&), are removed. Section names can be found by using the getSectionNames() method.

Source: https://developer.servicenow.com/dev.do#!/reference/api/washingtondc/client/c_GlideFormAPI#r_GF-SetS...