SelectBox display value not displayed

[Dave_p]

Hi,

I have two selectbox variables and one reference variable to autopopulate, but one selectbox is not displaying. Kindly help.

GlideAJAX

function onChange(control, oldValue, newValue, isLoading) {
    if (isLoading || newValue == '') {
        return;
    }

    if (newValue == "") {
        g_form.setValue('current_primary_approver', "");
        g_form.setValue('share_type', "");
        g_form.setValue('protocol_type_new', "");
    } else {
		alert(g_form.getValue('protocol_type_new'));
        var ga = new GlideAjax('populate_modify_network');
        ga.addParam('sysparm_name', 'get_modify');
        ga.addParam('sysparm_share_path', newValue);
        ga.getXML(callBackFunction);
		
        function callBackFunction(response) {
            var answer = response.responseXML.documentElement.getAttribute("answer");
            var op = JSON.parse(answer);
			g_form.addInfoMessage(answer);
            g_form.setValue('current_primary_approver', op.approver);
            g_form.setValue('share_type', op.type);
            g_form.setValue('protocol_type_new', op.protocol);
        }

    }
}

ScriptInclude

var populate_modify_network = Class.create();
populate_modify_network.prototype = Object.extendsObject(AbstractAjaxProcessor, {

	get_modify : function()
	{
		var path = this.getParameter('sysparm_share_path');
		var values = {};
		
		var gr = new GlideRecord('u_cmdb_ci_file_share');
		gr.addQuery('sys_id',path);
		gr.query();
		if(gr.next())
			{
				values.approver = gr.managed_by.toString();
				values.type = gr.u_type.getDisplayValue();
				values.protocol = gr.u_protocol.getDisplayValue();			
			}
		return JSON.stringify(values);
	},

    type: 'populate_modify_network'
});

Even though Employment Center showing up as the correct protocol, it is not getting into the variable.

Regards

Suman P.

[Ankur Bawiskar]

@Dave_p 

if the choice values for the field and select box match then this should work fine

				values.protocol = gr.u_protocol.toString();			

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Brad Bowman]

Your log shows "Windows Only".  Does the variable have a Question Choice with this Value (not Text)?  Also note that your script will not run beyond the opening if block if the share_path variable is changed to blank due to the OR condition:

    if (isLoading || newValue == '') {
        return;
    }

so just change that to if (isLoading) {

[Dave_p]

Hi @Brad Bowman  ,

The variable is a selectbox with two values.

Regards

Suman P.

[Dave_p]

For some reason, even though I have two selectbox options, I am showing 3 in the ESC variable.

Regards

Suman P.