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‎01-25-2017 08:44 PM
I have a container in a Service Portal page that holds the Search widget only. I also uploaded an image and set it as the background for that same container. Everything looks fine on a laptop screen, except for a weird grey strip at the bottom of the screen...as if the content isn't tall enough:
On a related issue, when I shrink the screen size to see how it looks, the container with the background image and search widget completely disappears:
Does anyone know why this is happening? How can I fix it? thanks!
Solved! Go to Solution.

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‎01-26-2017 06:37 AM
Hi David,
I think the culprit is the Parent class = hidden-xs on that container. What that does in bootstrap is when the widget get's below ~768px the element is hidden. It's a way to keep the page responsive, so I would be careful removing it, but you should be able to remove that Parent class and have the container no longer disappear.
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‎01-25-2017 09:35 PM
Hi David,
uncheck move to header for this container.
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‎01-26-2017 06:29 AM
Hi Gupreet, that box is currently unchecked. Thanks.

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‎01-26-2017 06:37 AM
Hi David,
I think the culprit is the Parent class = hidden-xs on that container. What that does in bootstrap is when the widget get's below ~768px the element is hidden. It's a way to keep the page responsive, so I would be careful removing it, but you should be able to remove that Parent class and have the container no longer disappear.
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‎01-26-2017 06:39 AM
Hi Brad, my parent class is actually empty as well. haha not sure what's going on here, thanks!