Service Portal is not displaying HTML/Rich text bullets

[Andy Dubey]

We have any article created using HTML/Rick Text bullets and it is displaying correctly in Native view. If I view the same article from Service Portal, bullets are not showing and coming as plain text.

Not sure why this is happening, we haven't made any changes to OOB article page.

[lakshminarayan4]

hi ,

Right click on list items ( replace all the text ..... ) and inspect element. go to the parent element ( ol, ul ) and on element.style place this text

list-style: decimal !impartant;  

Let me know if this works.

Thanks

[Andy Dubey]

No luck

[lakshminarayan4]

can you post a screenshot of the dev tools with inspect element.

[Andy Dubey · Accepted solution]

Thank you Guys for the reply. The issue was related to a custom style sheet build for the portal, it was over writing the Widget CSS. Updated the style sheet solve the issue.

[Santhoshi7]

Hi Andy 

I am facing the same issue could you please explain it clearly ..where did you changed the css properties??