ServiceNow JIRA integration Date time field issue in JIRA SPOKE

[ankitsharma_487]

Hi,

I am working on SN-JIRA integration and facing issue while I am sending the date/time field value.

for example , I am sending planned start date and planned end date field value of a Change record which has time component also (field type - date/time)

in JIRA its only picking up Date part , time part is getting skipped 

what I am sending via variable is following 

var start=new GlideDate();
start.setValue(fd_data.trigger.current.start_date)
//start.getByFormat("MM-dd-yyyy HH:mm");
start.getByFormat("MM-dd-yyyy HH:mm.SSSZ");
return start.getValue();

kindly help.

[KevinBellardine]

You're probably not sending the format over correctly, try looking here.

https://support.atlassian.com/cloud-automation/docs/jira-smart-values-date-and-time/

[ankitsharma_487]

@KevinBellardine 

Thanks for sparing time and responding on the thread. 

[ankitsharma_487 · Accepted solution]

Hi All,

I was able to resolve it using following code

var start= new GlideDate();
start.setValue(fd_data.trigger.current.start_date);
return start.getByFormat("yyyy-MM-dd'T'HH:mm:ss.SSSZ");

I took help from below links

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1207255

https://www.servicenow.com/community/developer-forum/is-there-a-glidedatetime-variant-for-getbyforma...