SOW - Follow Up Field - Incident

[keerthana10]

Hi experts, 

I need to create the reminder automatically  based on 'follow-up' field for the hour before notification to Assigned to user.Also Reminders is need to present in the list view of SOW. Also we need to enable reminder to be triggered in platform, it should be listed in upcoming task in the homepage of SOW. We should also enable trigger to MS Teams.

How to achieve this  , please help on this , Thanks

[Mark Manders]

It would also be helpful if you mention the things that were already suggested in your duplicate question: https://www.servicenow.com/community/developer-forum/incident-followup-field-reminder/td-p/3288958