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What's New Popular Posts Events Career Path More What's happening right now Get the latest info about ServiceNow releases, events, and challenges from our Developer Advocates. Developer Advocate Blog Building ServiceNow apps via Claude Code and the ServiceNow SDK Vibe Coding with Claud... Read More Developer Advocate Blog More Calls. More Builds. The #BuildMoreWithBuildAgent Challenge is here! More Calls. More Build... Read More Product Launch blogs Build anywhere, run on ServiceNow: deploying from external IDEs For developers with pr... Read More Developer Passport blog Developer Passport: AI Agent-Powered Playbooks and Nested Playbooks in the Australia Release Read More Developer Passport blog ServiceNow Flows in the Australia Release | Developer Passport On today's episode of ... Read More Developer Passport blog UI Updates you've been waiting for! Developer Passport: AI Experiences Part 1 Australia Release: Mod... Read More Developer Passport blog New UI Interactions! Developer Passport: AI Experiences Part 2 If you’ve spent any ti... Read More Developer Passport blog ReleaseOps in the Australia Release | Developer Passport If you've ever coordinated a big ServiceNow deployment... Read More Developer Advocate Blog Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Popular Posts Explore the most discussed topics and insights shaping our developer community. Developer forum Knowledge Workflow Hi All, After Australia upgrade, we are seeing weird workflows in KB Article. Can anyone tell me how to ... Read More Developer forum ATF - Reusable Test - Input Variables - Make it Dependent Hello all - I am tryin... Read More Developer forum Article Templates - How to limit to just the Standard/Knowledge for an individual KB Hi,We have multiple KB... Read More Developer forum Anyone got the MCP Server setup working end-to-end? Hi folks!I've been following the official Zurich docs ... Read More Developer forum SOW - text disappeared from Description Hi,When in SOW I'm inserting text into a description of an Incident and not saving ... Read More Developer forum Asset and CI's on catalog task on related tab after Australia upgrade Hi All, After an Austr... Read More Events Join virtual and in-person events to learn, collaborate, and connect with practitioners solving the same challenges you are. SPM events OD Podcast: Architecting the Future: Unlocking Enterprise Value with the ServiceNow AI Platform January 24-June 24, 2026 8:00 AM https://hub.servicenow.com/wcc/eh/1237365/lp/5173597/architecting-the-future-unlocking-enterprise-value-with-the-servicenow-ai-platform Read More SPM events OD Podcast: Future-Proofing Your Portfolio: Sustaining SPM Over Time Now available on-deman... January 24-June 24, 2026 8:00 AM https://hub.servicenow.com/wcc/eh/1237365/lp/5173986/future-proofing-your-portfolio-sustaining-spm-over-time Read More SPM events OD Podcast: Measuring What Matters: Establishing Value for SPM Available now on-deman... January 24-July 24, 2026 8:00 AM https://hub.servicenow.com/wcc/eh/1237365/lp/5173974/measuring-what-matters-establishing-value-for-… Read More Federal and U.S. Public Sector SNUG ServiceNow Government Forum 2026: Watch On-Demand Government Forum is over. The Insights are just gettin... April 15-July 15, 2026 5:00 AM Virtual Read More Halifax SNUG The ServiceNow User Group is coming to Atlantic Canada — and we need you! Saint John and Halifax... May 26-May 28, 2026 4:30 AM Read More Poland SNUG ServiceNow Meetup #10 in Wrocław! - 26.05 Wrocław jest znany jako miasto spotkań, dlatego to właśnie tam chcemy zobaczyć się ... May 26, 2026 7:00 AM Volvo Polska, Mydlana, Wrocław, Polska Read More Career Path Advance through our Developer Path, a journey designed to help you grow from Explorer to Visionary. Build skills, share knowledge, and shape the future of our developer community. System Administrator You’re highly organized and thrive when working with others. You love sharing technical know-how and building relationships. You keep everyone on track. Learn More Implementer You’re creative and efficient. You relish working through a problem to find the best answer for everyone, because you know give and take is part of the process. Learn More Platform Owner You have a vision for how technology should be used and enjoy working and leading in cross functional teams.

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Activity in Developer

interaction tab can't be closed after chat is closed from employee side

After auto close, when I try to close the tab by clicking the cross icon, it freezes and doesn’t close. Even after the interaction is auto closed, I still need to refresh the page and save it manually before I can close the tab. Has anyone faced this...

  • Question

Knowledge Workflow

Hi All, After Australia upgrade, we are seeing weird workflows in KB Article. Can anyone tell me how to resolve it. Attached is the screenshot. Thanks,Rooma 

  • Question

Refresh portal calendar report component after editing event data

Good Afternoon. I have a portal experience with a Calendar Report component on the page. It points to an event table. I cannot figure out how to refresh the Calendar report information after editing the table data. I've created a form that pops up in...

  • Question

MakeAndModelJS script include

Hi All, I am trying to understand what script include named as MakeAndModelJS do ? In comments, it says, it will pick the record from model table if model name is not not null (line no. 16). I am looking for any documentation which elaborate the whol...

  • Question
  • Integrations
  • Script Debugger
  • Scripting and Coding

Resolved! is Now Assist available for PDI?

Hello,it's time to play with Now Assist and see how can i create a value proposition on this product.My first question is: is it possible to install Now Assist on PDIs?I know, i know, this question was asked beore (Jan, Feb), but we are in mid June a...

  • Question

Resolved! Changing colour for Change Models

Hi I am trying to change the colour for new Change Models I have added, but the colour will not update it just remains pink. I tried copying in a code from an internet list which didn't work so I just copied the code over from the "Normal" change mod...

  • Question

PDI Australia version, no change management menu on fresh load.

Hi,I'm new to the PDI, so in the end had someone more experienced have a look for me. When I created a new instance using the Australia version, I did not get any menu options appearing for change management. You could search for and modify change ti...

  • Question

answer

 Which permissions can Admins give Delegated Developers? (Choose two.)A. Delete a scoped applicationB. Develop or deploy Global ApplicationsC. Define coalesce field during a table importD. Setup ACL for the application tables

  • Question

Anyone got the MCP Server setup working end-to-end?

Hi folks!I've been  following the official Zurich docs to connect an MCP client to a ServiceNow instance:https://www.servicenow.com/docs/r/zurich/intelligent-experiences/connect-mcp-server-client.htmlEverything went fine until the last step where you...

  • Question

Best Practice for Routing Emails Sent to Disabled Executive Accounts

Has anyone handled this scenario for executive accounts? Our CEO has a non-standard active email for security and phishing reasons. The standard email format is tied to SSO and exists for login conventions, but that mailbox is disabled and non-routab...

  • Question

SOW - text disappeared from Description

Hi,When in SOW I'm inserting text into a description of an Incident and not saving yet. I'm browsing to Related Records or other tabs and when I'm getting back the text is gone.Is this OOTB? I'm on Zurich, but I tested also on a PDI on Australia.Than...

  • Question
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