Move certifications from company ID to my personal email ID
I am moving out from my company and want to move my ServiceNow certifications to my personal email ID so can you please let me know the steps
Forum Posts
Need help in Report/Dahboard
I have a requirement to show list of all incidents which are new, in progress and on hold on every Monday of 2025, irrespective of whenever the incident is created.Consider an incident is created in December 2024 and it was resolved on Tuesday of sec...
Need help to run Powershell script at Midserver
I was trying to add attribute: ExpiryDate, which is date field to the Create AD Object in the Flow Designer and getting error as 'Invalid Type or unsupported attribute found in Object Data'. When I checked with internal AD team, they confirmed it has...
why "GeneralPDF" not working, getting error like GeneralPDF not defined
Hi All,Kindly let me know why GeneralPDF not workingError : gs.addErrorMessage("PDF generation failed: " + e.message);GeneralPDF not defined.Client SCript :var responseBody = Contenthtml; var letterheadHTML = "<html xmlns:o='urn:schemas-micro...
Playbook Intake in the portal - how to get multi row variable set / list input playbook activity?
With CSM having playbook in the portal for intake and thus this being available as a user experience in any of the portals....what is the equivalent of a "multi-row variable set" if this was a record producer or a list with insert row?
Resolved! [Article] The Complete Guide to JavaScript Arrays: Secrets Every Developer Should Know
Arrays are one of the most powerful tools in JavaScript. Whether I'm working on a shopping cart, building a playlist, or managing a to-do list, arrays always find their way into my projects. When I first started out, the concept felt mysterious, but ...
Unable to Inline Edit Integer and Decimal fields from extended table in Workspace
I tried to inline edit the field using an account without the admin role, but it doesn't allow me. However, this only happens in Workspace. In UI16, I can still inline edit the field as picture below. Then I found out that I cannot edit integer and d...
Resolved! Drag & drop attachment for all catalog form
As a Service Portal user, I want the ability to drag and drop files directly onto catalog item request forms, without needing to open browser dialogs. This functionality should be available across all catalog items through a common configuration, not...
Update case record using ai agents
Is it possible to configure an AI Agent to automatically update the priority field based on the category? For example, the agent should be able to read rules from the case description.If the description states: “If Category is Billing, set Priority t...
Show choice list option only to certain dept/groups and for rest user remove that option.
Hi all, so I have this task whereby in a select box choice options. The variable name of that select box for example is 'Service Request' and in there have 5 options. For option 1, 2 & 3 only users belonging to a certain department or certain groups ...
Zylo Integration
Going to keep this simple because I'm finding no information on it: has anyone done any integration with Zylo? Would appreciate being pointed to some material or hearing advice/experience.
Attachments in ServiceCatalog
Hello AllI have been working on restricting the number of attachments to be added on a catalog form. You may ask to use three variables with type 'Attachment', but it does not look good or give a good interface. So, I developed a catalog script of 'o...
Resolved! Service Catalog Items
Which of the following is true of Service Catalog Items in relation to the Service Catalog?A. They run behind the scenes.B. They are the building blocks. Most VotedC. They are optional.D. They provide options.
i have written 2 client scrpits
1 st client script is onload testfunction onLoad() { //Type appropriate comment here, and begin script below if (!g_user.hasRole('admin')){g_form.setVisible('contact_type', false);g_form.addInfoMessage('hello non admin'); }}--------------------...
the order of execution
which one of the following execute first? a. business rule b. script includes c. ui policy d. client script
