I want to change the label of field displayed on Workspace.
I want to change the label of field displayed on Workspace. I want Opened for field to have a different label just on the workspace. Is this possible?Please help me out!Thanks.
Forum Posts
Editing Closed Request Fields as Admin
Hello Everyone,I have an excel sheet of records data, and as an admin on Prod instance I want to be able to edit closed complete request fields which are read only to match with the excel I have, how do I do this in the best way with minimal manual ...
Resolved! How to make a field mandatory only on SC Task for a particular Catalog Item
Hi All,I have a requirement where a catalog variable job_number should:Not be visible on Catalog Item or RITM (achieved by a Catalog UI Policy). Be mandatory only on SC Tasks when:Short description starts with "Create address book record"Assignment g...
Translate a related list control label
Hello,I have translated a table label, and it displays correctly throughout the application. However, when the table is shown as a related list, the related list title does not use the translated label.Is there a way to translate the related list lab...
Problem Model selection on workspace
We have 2 problem models 'A' and 'B'. I have created an interceptor on problem to create problem with those 2 models. This interceptor is working as expected for native UI but its not showing on workspace and instead the default problem model is sele...
Add options to the sys_choice table
Hello,I have to create a field on a catalog item giving users the option to select "Library or List".If 'Library' is chosen, a *multi-selection* dropdown is needed with the following options: Site SecureSafetyEnvironmentalProduct SafetyVoice of Custo...
"Edit Metrics Weight" UI action not working on Service offering form
When I click "Edit Metrics Weight" on the Service Offering form, the modal opens without displaying any data. I checked the UI Action and found that GlideDialogWindow references a specific UI Page, but I couldn’t locate that UI Page in my instance. I...
Workspace view rule script for custom workspace
I wanted to know is there any way we can use the scripting in Workspace View Rule? I am looking for a way to call scripting include in workspace view rules.I have created the workspace view rule for my custom workspace. See the screenshot pasted belo...
Agent Workspace: Checkbox/selector for Multiple Record Section on list view for custom application
Current behavior:The checkbox/selector column is visible for Admin users, allowing multiple records to be selected.The same checkbox/selector is not visible for AgentsBecause of this, agents are unable to select multiple records and perform bulk acti...
Adding catalog variable as a column in the list view using Database view
Hi Everyone! Just want to know if it's possible to add a catalog variable as a column in the list view using Database view?So we already created a database view joining these tables (sc_req_item, sc_item_option_mtom, sc_item_option), and what I can s...
Resolved! Smart Assessment Assessors set in flow
Good day. I am creating a smart assessment using a flow against the pm_program table. I am having an issue setting "Assessors" via a script. I would like to combine the program_manager and additional_assignee_list fields as assessors. Tried vario...
Outbound REST via MID server using mutal auth
Hi forumI try to connect to a remote REST service that are using mutal auth: I got it working without a mid server, but I need to use a mid server for this connection: I have tried to follow this knowledge article:https://www.servicenow.com/docs/r/in...
Failing to install Integrated Risk Management (IRM) into PDI (Australia)
Dear Community, I want to try the different features & functionalities in ServiceNow's Integrated Risk Management before building them in the actual environment. For that purpose I have got a PDI that is on Australia. Now I want to install/activate I...
Plugin activation getting failed for discovery in PDI
Hi Team, Plugin activation getting failed for discovery in PDI. Please assist or let me know where to post for instance help thanks
SOW List Controller Data Broker Transform Error: Cannot read property 'internalType' from undefined
Hi Community,I am encountering a rendering error within Service Operations Workspace (SOW) when trying to open the "Open items" navigation list menu under the Requests section.My Questions:1. Has anyone pinpointed the exact field or column configurat...
