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Unable to modify change request task state via REST API

Philip Mihaylov
Kilo Contributor

Hello,

I'm trying to modify the state of change management task via the following call

Request: PATCH call on /sn_chg_rest/change/<requestID>/task/<TaskID>

Body: {"work_notes":"updating", "state":"In Progress"}

The call is successful, new work notes are added to the task, but the state remains open.

I also tried with "state":"in progress", "state":2.0. Nothing works...

 

Thanks and Best Regards,

Philip

1 ACCEPTED SOLUTION

@Philip Mihaylov was you able to achieve what was required? Please let me know if you need more help.

View solution in original post

5 REPLIES 5

Thanks for the hint ,Pavlo,

I manage to change the state via:

PUT 

https://{instance_name}.service-now.com/api/now/table/task/{task_sys_id}

{"state":"2","work_notes":"Updating to in progress"}