I am having trouble locating the choice list to edit when the UI action REQUEST EXCEPTION is clicked on the VIT- I have inactivated the RISK ACCEPTED reason/sub-state on several VR tables to no effect on this UI Action. How/where do I remove a choic...
Hello ServiceNow Developer Team,I am unable to complete the activation of Event Management on my Personal Developer Instance. Could you help investigate the dependency installation errors and advise on recovery?PDI informationInstance: dev443121URL: ...
Hi Guys,Need some advice on a PA historical collection requirement.We have a service health dashboard already live in PROD, covering incidents, cases and SLA, OLA metrics. The business wants historical trends going back to when the instance went live...
I am currently waiting for the latest instance in the developer area. Can I ask how long is the waitlist and how soon can I expect to receive an instance?
Hello,I have translated a table label, and it displays correctly throughout the application. However, when the table is shown as a related list, the related list title does not use the translated label.Is there a way to translate the related list lab...
Has anyone else had any issues with activating plugins on their PDIs? I have been trying for multiple days. I have reset and wiped my instance, released and requested new, etc. Nothing I have done has worked. I hope this isn't just me...
I recently applied for a new instance on ServiceNow Developer, but I have been waiting for three days or on the waitlist. How many days do I need to wait to get the instance Another question is how to contact the administrator of ServiceNow, and wha...
When I click "Edit Metrics Weight" on the Service Offering form, the modal opens without displaying any data. I checked the UI Action and found that GlideDialogWindow references a specific UI Page, but I couldn’t locate that UI Page in my instance. I...
I am trying to limit an action function's visibility for a custom mobile app but I keep getting stuck and I'm hoping someone can help me. In my app, I have a custom table (Table A) with these fields:StateNumberand other fields On the record screen's ...
Hi , One of our user reported that when she added comments from service portal in her ticket, she received a notification stating comments were added to her ticket. She opened the link in the notification and checked guessing agent would have added a...
We see behaviour in servers states in the CMDB where the state is constantly changing from operational to non-operational and back. We rely on this state for our automated patching so unexpected state changes is not what we want. Is anyone else in th...
I have configured the SharePoint External Content Connector in my instance and it has been about a week and the indexed documents are not showing in the search. Is this normal? I did an initial crawl with a site that had around 130 documents that pop...
Hi,I can i remove the 'i' icon from a reference field in workspace?
Hello Everyone,As an end user, when I try to open PNG attachments through the Business Portal, I receive the error shown below.Has anyone encountered this issue before? If so, could you please let me know how it was resolved?Thank you.
Hi everyone, I'm trying to create a scheduled trigger for a flow that should run every 2 months on the 1st day of the month.The scheduling details themselves look correct and show:"Occurs day 1 of every 2 months effective Oct 01, 2026 at 18:00:00"How...
