Issue Statement: Scan engine Application not allowing to commit update set (backed up update set) in non-prod post cloning (prod->dev) ,development got stopped partially. Description: In our Production instance , Scan Engine app was deployed for Ins...
We are creating new workspace and trying to create sections. For this we need help of accordion component. but this is no more available in ui builder for developers. As per documentation it says we have to code it but how can we do this? https://hor...
I would like to store an API reference on my instance, similar to the the API references on the developer site (for example: Client API ). Is it possible to create something like that in the servicenow knowledge application?
In dashboards, we have an execution dashboardunder that we have different tabs like overview, financials etc..Out of those tabs, we have Geo tab tooI want to know that Geo tab is coming from which table and how to show the data in the Geo map in exec...
Hi all, May be one of you have the answer. I try to make GET request with REST Message, as I am struggling with getting valid response from API I am looking for a way to see how exactly looks a full request executed by MID server. In ECC queue I...
Hi Team , can any one please help me here Create a Calendar View which shows “placeholders” for activities plannedActivities are like : FirstNet patching is first weekend of every month, Insight patching is 2nd weekend of each month, SBI patching 3r...
We have a client requirement to implement a 3-Strike rule for incidents moved to On Hold – Awaiting Caller. RequirementWhen an incident is updated to On Hold – Awaiting Caller to request additional information or closure confirmation:Strike 1 – Appli...
Hi Team - can i any one please help me The resolution steps provided in the article - how should i configure can any one please provide me the steps . if possible please provide screenshots for better uderstanding
Requirement DescriptionWe are looking to automate the cleanup of unused Assignment Groups in ServiceNow.The goal is to reduce stale groups and inactive memberships without impacting active support or CMDB-linked services.This cleanup should run on a ...
In dashboards,we have idea manager dashboard, I actually want to get data visible on analysis in idea manager dashboard.I can able to see the data only on summary tab, but not in analysis tab.I have run few jobs related to this dashboardEven though I...
when select close SiR ui action buttion automatically closure resolution notes under code catagory close fetch false postive based on false postive close notes options shown only 3 code catagory close if fetch begin postive unser close notes options ...
Hi,I have a survey created in the mobile app that consists“The second question is a reference field (sys_user) that currently allows selecting only one user at a time. How can I enable it to select multiple users?”What are possible ways we can achiev...
Hi Team,In CSM/FSM Workspace, For BO case, if agent try to create new Tasks (which starts as CSTASK) then the SLA attach on BO case should pause, until CSTASK is closed.Existing configuration of sla on back-office table.
I have create a new custom workspace and added pages like list, record and dashboard. Able to see the list and records. But with dashboard template page, it shows can't display dashboard even though I have added a dashboard to it.
Hi Team, I need to update the OOTB stages in "Step based request fulfillment" flow but this flow is in readonly mode and can't edit the stages in it. Is there any other way were we can modify the stages. Please help. Thanks
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