url redirect to catalog item after sso authentication

srikarunatiruna
Kilo Explorer

‎12-08-2017 02:40 PM

we are sharing url to one of the catalog items on an external application. When users already logged into our sso click on the url, then they are taken tot he correct form.

However, if users are not logged in then, it redirects to sso login page, after user enters credentials it re-directs them to ess homepage.

We don't want to take the users to ESS homepage but the actual catalog item (the link to which they clicked from external application)

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LaurentChicoine
Tera Guru

‎12-08-2017 03:13 PM

Do you want to send them to the catalog item with the service now frame, only the catalog form in full screen or the catalog form in your ess?



Quickly what I'm thinking of:


  • To have SSO effective with ServiceNow frame, use a link with /nav_to.do?uri=com.glideapp.servicecatalog_cat_item_view...
    • With this method you need to encode the URI part, you can encode it using: URL Decoder/Encoder
  • ESS, can have SSO enabled and redirected to the right page using the sys_public table (if the view_content page is active, the user will not be automatically signed in with SSO), might be worth a shot to try to create a record where page = com.glideapp.servicecatalog_cat_item_view and active is unchecked
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