Hi Everyone,you just need to go to SN Utils extension and right click -> select tools -> select popin / popout I thought this is useful for Community members hence sharing
Hi All,one Team everyday they will place file in shared folder. so to get that file From run commander when I place "admin\Servicenow\majaordata\import\" , it will take me to Import folder , there are multiple files. Now I would like to access specif...
Hello Community, I hope you’re all doing well.I’m currently working on a requirement where we need to enable Service Catalog functionality within the Mobile Agent app. I understand that Now Mobile is primarily designed for requesters to browse and su...
Hi All,I am trying to append a value of a URL using on load catalog client for a order guide. My requirement is I need to have a parent catalog variable value appended in URL when user clicks on next button in order guide. I wrote an on load client s...
Hello, I would like to add an option to the contextual sidebar on the HR agent workspace. Has anybody been able to do this? And if so what steps did you take to do this? Many Thanks, Luke
How can we hide 'author-view' toggle (top right side) from employee portal.
I want to bring approval groups from impact and affected ci in change request .those approvals should come as common approval at authorize stage. How to configure do we need to do this via change polices or is there any way to achieve this .
Team, Doing this integration with Microsoft Defender: https://learn.microsoft.com/en-us/defender-cloud-apps/protect-servicenow Anyone else travel down this path? Were there any gotchas or performance issues to deal with? Thanks,Jeff
Hello community-We have enabled AI SearchAll is good except...When I enter in an INC number, example: INC0012345, it shows up in the type ahead search results. The user can then click on the type ahead result and is taken to a page that we have NOT c...
Hi, We have set up the following components for our RPA implementation: Bot Process, Queue, Robot, Robot Credentials, Schedule, and Credential Group. On the Windows VM, we have installed RPA Studio, Unattended Agent, and Login Agent.When we run the f...
As part of new integration , we need to create service request(HR case)from third party chatbot in ServiceNow .In the current case user will search for KB article and if no relevant response found then able to create ticket .The Issue we are facing w...
In my voucher list, there is no voucher for CIS-HR.
I've looked around and wasn't able to find a solution and maybe I'm not putting all the pieces together. I need to get file attachments to be sent along within an approval email. I can get the attachment from an RITM to the sysapproval_approver recor...
Hi,I have followed the below document and I have tried to add the cmdb_ci table to global search. The CIs are showing perfectly in my PDI. However, I have tried the same thing in my client dev instance and it's not showing the CIs there.https://docs....
Hello, I built and custom table called brand which holds the brand and reference to the user table. I would like pass in the brand selected and then put the user in the approval record. How can I do this through flow. I am not able to pull the r...
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