Hello! I created a custom portal widget that allows a user to download a document residing on a task, upload that document after they download it, and reject the document task if necessary - essentially our custom usage of document tasks. It is work...
Hi All, A guided tour is set to auto launch on the homepage. Whenever the user with snc_read_only loads the page, it keeps popping the guided tour.Even they selected the option to stop opening the tour again, it keeps popping the guided tour. For oth...
hey when i share object/array from ajax script include at that time it cant receive whole object/array at client side , to resolve that i have to first convert object/array in string using JSON.stringify() method and at client side i need to parse t...
Hi All,I am creating a new Project Status Report Template form the Document Template in 'New' Project Workspace. https://[instancename].service-now.com/now/workspace/project/home/sub/status-report/pm_project/[projectsysid]/params/page-name/status-rep...
Hello, I am currently working with a record producer that contains multiple questions, approximately 40 in total. Depending on the user's response to certain questions, other questions may be unhidden. Once submitted, the record producer creates a ti...
Hi All,I am working on a catalog item where the user can select either an Incident or a Change Request ticket using catalog variables.Requirement:If the user selects an Incident, the Configuration Item field from that Incident should automatically po...
Hi,I am using a "Look up Record" to get the REQ record. I am able to get that but in the output I do not see anything that says Requested Items. When I go to the REQ record and scroll down, I do see the list of RITMs on it under requested items tab, ...
I have a catalog with a drop down for hardware name and I want the cost to appear next to that. My custom table is the reference table and 'cost' is a field for each record. Name is the main display. The attributes I added are: re_auto_completer=AJAX...
Has anyone worked on oracle cloud and servicenow integration? Can you guide me up?
Hi All, I have a requirement to restrict access to particular incident records based on Role and Business service.The incidents created from "Payroll Issues" record producer must be visible only for the users having Role- ( payroll + itil ) and havin...
Has one had any experience of putting the AxwayAPI gateway (or similar) between the MID server and SN SaaS? We have an on-prem MID server which is working fine and a new MID server and Security are telling us that we must now place the Axway gateway ...
Hey everyone, I’m having an odd issue with a function field and database view. If I try to create a database view and then add a function field, the entire database gets corrupted somehow. Not all records on the dictionary table will display, tons of...
In catalog creation, I created one variable "requested for" type "Reference", if I login with Radha Manchi the name should be populate in that variable. How should I do this?
I am currently trying to configure the HR Service Delivery Advanced Integration with Workday. On the following page: Configure reports HR Service Delivery Advanced Integration with Workday ....it instructs us to 'Configure the necessary reports to ...
Team-Unable to Assign Bot Process to RPA Hub. Getting below error while assigning the bot process to hub. Need your suggestions.--Validation error (MissingFieldArgument@[snRpaFdn/RPAFoundationQueries/getRobots]) : Missing field argument 'includeAssig...
