The Now Platform® Washington DC release is live. Watch now!

Help
Developer forum
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Non record values in List Collector

Hello everyone I need help solving a very specific use case. So I have a MRVS with list collector variables. What I am trying to achieve is with the list collectors, a user can select records and also input values that are not records, I know this is...

Walkup location schedule not displaying correctly

Hi All,I am working on walkup appointment booking widget and configuring a location for it. I have setup the location and added a schedule to it, which is available 24 X 7. But on the widget it is showing location as closed.Is there anything I missed...

AnujT_0-1711608230482.png AnujT_1-1711608311448.png AnujT_2-1711608363500.png
AnujT by Mega Contributor
  • 17 Views
  • 2 replies
  • 0 helpfuls

Resolved! Inbound email action

Hi ,I sent mail to <instance_name>@servicenowdeveloper.com, it is not received in email log in instance. 

arunm1 by Tera Contributor
  • 8 Views
  • 2 replies
  • 1 helpfuls

Emails going to spam

Hello Folks, Hope you all are doing well, We have inbound action to be trigger, but for few of the specific type of users identified with a SPAM score that was high enough to get them moved to the Junk folder and not be processed so the emails state ...

Screenshot 2024-03-28 124325.png Screenshot 2024-03-28 124508.png Screenshot 2024-03-28 130706.png

Report Query?

I am trying to run a report where I would like to see the following interaction data: ChatsInbound CallsOutbound Calls I can run a simple report to gather all calls and chats using the following filter: State: CompletedOpened: Yesterdaystype:  chat o...

Screenshot 2024-03-27 143555.png Screenshot 2024-03-27 144046.png Screenshot 2024-03-27 143511.png

In desktop, Instance is showing in Mobile View by default

Instance is showing in Mobile View by default even though I'm using desktop/laptop. For all users whom are using this instance it is showing like that. How to change the view to Desktop-view again?I tried adding ?sysparm_device=desktop in url and it ...

Bhavani3 by Tera Contributor
  • 4 Views
  • 1 replies
  • 0 helpfuls