Hello, I've requirement, in which user should be able to expand the 'Closure Information' for change request on Service Operation Workspace. when state is closed expand is not working?We can edit that by clicking edit button but when we want to expan...
Is it mandatory to select Purpose as Control Category in Smart Assessment Template for Control Attestation so that we can see the Assessment template in Control Objective?I created new Assessment template category in scope: GRC: Policy and Compliance...
Hi Team ,I have a requirement where the Planned Start Date and Planned End Date should be editable in all states for Admin users and members of Group A . For users who are not part of Group A, these fields should be editable only when the record is i...
I'm trying to Activate 2 differents plugins on my Dev instance (dev385881) but for the second time it failed. Did this happen with you in the past? How did you resolve?
Hi allIn servicenow we'll create account in provider instance and contact(from consumer side here we won't provide any credentials) after consumer registration how it is generating the magic login and after consumer clicking the magic link how it is ...
In ServiceNow Workspace (SOW), I want to populate the Subcategory field dynamically based on selected Service Offering using Script Include.The Script Include returns a list of allowed subcategories.My issue is:g_form.addOption() / removeOption() is ...
Hello everyone,I’m trying to auto-populate a Multi-Row Variable Set to simulate a calendar for a user’s business hours. I would like to use an onLoad script to automatically add multiple rows, one for each day of the week.How can I write a script tha...
Hello All,I want to export an Incident record, is it possible to include the Emails from activity stream in the exported PDF File?By default only worknotes and additional comments are included from the PDF.
in incident table I have one choice field as state., and choices are new, in progress, on hold, resolved, cancelled, closed ......but when I want to apply filter on state field in list view of incident table , I need to resist in progress, resolved...
Hi ,We are facing an issue where dashboard widgets are disappearing intermittently from multiple dashboard tabs without any manual deletion.Issue Details:Initially observed on one dashboard tab and later noticed on other tabs as wellWidgets disappea...
Currently we are seeing some non-ephemeral servers also getting identified through Cloud CI lookup rule as Virtual Machine Instances.To properly separate ephemeral and non-ephemeral assets, we need some guidance from your infrastructure/cloud team on...
Does anyone know where can i change the article template preview for the Standard article template?It is not showing in Article templates.
Hi, I just started working with Servicenow. I have tried to find a easy way to delete a specific comment or work note from an incident via the Table API. I want to delete a comment using the comment ID/work note ID (sys_id) with the Table API from al...
Hello,I recently requested activation of the Service Mapping plugin on my Personal Developer Instance, but it has not been activated yet.Just wanted to report this and check if there are any additional steps or approvals required from my side.Thank y...
