Hi,
I’m currently customizing a Workspace.
On the home page, I set a dashboard to display.
When I click on a chart in the dashboard (e.g., bar or value), instead of showing the related records, I get the message: “The page you are looking for could not be found.”
What I would like is to display the related records in a Simple List page when clicking the chart.
How can I configure this behavior?
If anyone has faced a similar situation or knows the proper configuration, I’d appreciate your advice.
Why do you need to use custom dashboard in a workspace when out of box Audit Workspace can provide this information and has the drilldown functionality in-built to it,
I believe the issue is due to the way page is rendered in classic UI and workspace. Refer below thread and create a simple list and map the on-click event to make it work,
If this helped to answer your query, please mark it helpful & accept the solution.
Thanks,
Bhuvan
Locate the dashboard and data visualization components displayed in the workspace. If you do not know the path, use the steps I explained in below thread to locate the dashboard components
When you click on a component, re-direction is based on the option 'Allow chart interaction'. Check it is enabled for the component. If you want to go to underlying data, use default option 'Go to data view'. Make sure the user accessing the dashboard has access to underlying records as it is a pre-requisite.
For troubleshooting purposes, impersonate the dashboard user and go to the table to see they can access the data. If it does not work, provide necessary permissions and try again.
You can also use the interaction to be used as a filter or go to a specific URL when clicked. More details on this from below documentation
If this helped to answer your query, please mark it helpful & accept the solution.
Thanks,
Bhuvan
@Bhuvan
Hi, thank you for your help.
I confirmed that “Go to data view” is already set in the Data Visualization.
When I open the dashboard in the classic Platform UI, clicking a chart correctly shows the related list.
However, when I open the same dashboard inside a Workspace, clicking the chart gives “The page you are looking for could not be found.”
So my questions are:
In Workspace, is the recommended way to show related records to use “Go to URL” and point to a List page created in UI Builder?
Or is there a native way for “Go to data view” to open a Simple List inside Workspace?
Thanks!
Why do you need to use custom dashboard in a workspace when out of box Audit Workspace can provide this information and has the drilldown functionality in-built to it,
I believe the issue is due to the way page is rendered in classic UI and workspace. Refer below thread and create a simple list and map the on-click event to make it work,
If this helped to answer your query, please mark it helpful & accept the solution.
Thanks,
Bhuvan
