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‎11-09-2022 07:43 PM
Solved! Go to Solution.
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‎11-09-2022 07:47 PM
No huge difference, but the create catalog task will let you also choose which variables to display on the catalog task form.
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‎11-09-2022 08:24 PM - edited ‎11-09-2022 08:26 PM
Hi,
These two workflow activities are very similar; the primary difference being that the Catalog Task activity specifically creates a record in the Catalog Task [sc_task] table, whereas the Create Task activity can generate a record in any task-derived table.
Catalog Task:
1)This activity is only available for workflows running on the Catalog Request Item [sc_req_item] table.
2)The Catalog Task activity creates a service catalog task record
Create Task:
1. The Create Task activity generates a record on any of the tables that extend Task [task].
Please mark and accepted a solution as correct is it useful
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‎11-09-2022 07:47 PM
No huge difference, but the create catalog task will let you also choose which variables to display on the catalog task form.
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‎11-09-2022 08:24 PM - edited ‎11-09-2022 08:26 PM
Hi,
These two workflow activities are very similar; the primary difference being that the Catalog Task activity specifically creates a record in the Catalog Task [sc_task] table, whereas the Create Task activity can generate a record in any task-derived table.
Catalog Task:
1)This activity is only available for workflows running on the Catalog Request Item [sc_req_item] table.
2)The Catalog Task activity creates a service catalog task record
Create Task:
1. The Create Task activity generates a record on any of the tables that extend Task [task].
Please mark and accepted a solution as correct is it useful