what is the value of {uri_ref}?

[ashwanikumar]

Hi All,

what is the value of {uri_ref}?

I want to create similar email script for a custom table. I want to open tickets in a SSP view (https://Instance_Name.service-now.com/ssp).

[Inactive_Us1474 · Accepted solution]

{URI_REF} gives the link with the record number.

Scripting for Email Notifications - ServiceNow Wiki

[ashwanikumar]

Thanks Akhil. But how can we create similar functionality using custom email script.

e.g. i want to open records in ssp view but not in default view. Then how can we achieve it using {URI_REF}?

[ashwanikumar]

It is an Out of the Box available email script similar to following:

href="incident.do?sys_id=' + current.sys_id + '" class="breadcrumb" >' + current.number + '</a>';