When i am creating a new change record from CSM/FSM configurable workspace it is showing error

mania
Tera Contributor

Hi,

 

When i am creating a new change record from CSM/FSM configurable workspace it is showing 'page not found'.

I want to able to create change record.

How to resolve? can you please help on this. It will be useful.

mania_0-1711613287825.png

 

Thanks in Advance!

 

17 REPLIES 17

@Dr Atul G- LNG 

 

Yes, I have tried that those 6 points and not resolve and also I didnt find where to check that workareound that KB article KB1215305.

Can you please suggest where to check?

mania_0-1711625218641.png

Thanks!

Mania

 

Login to your now support account and open the KB mentioned in the resolution.


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@Sohail Khilji 

 

I dont have that now support account in service.

 

Can you please suggest to do the now support account.

 

Thanks!

Mania

your orginization must be having one for sure, you need reachout to them in your team or create a HI case for same for quick solution. 

 

Kindly make the answer helpful and accept answer if i helped you address your issue...


☑️ Please mark responses as HELPFUL or ACCEPT SOLUTION to assist future users in finding the right solution....

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@Sohail Khilji @Dr Atul G- LNG 

 

Thanks for the updates.

I will checking with my team.

 

Thanks!

Mania