When i am creating a new change record from CSM/FSM configurable workspace it is showing error

mania
Tera Contributor

‎03-28-2024 01:08 AM - edited ‎03-28-2024 01:43 AM

Hi,

 

When i am creating a new change record from CSM/FSM configurable workspace it is showing 'page not found'.

I want to able to create change record.

How to resolve? can you please help on this. It will be useful.

mania_0-1711613287825.png

 

Thanks in Advance!

 

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Dr Atul G- LNG
Tera Patron
Tera Patron
In response to mania

‎03-28-2024 04:51 AM

Keep us posted mate.

 

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Dr Atul G- LNG
Tera Patron
Tera Patron
In response to mania

‎03-28-2024 04:33 AM

HI @mania 

 

You can login in support portal and access 

 

AGLearnNGrow_0-1711625553892.png

 

 

But i think , if it is PDI then better to reset or if it official instance, log a Now support case is only solution. 

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If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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Sohail Khilji
Kilo Patron
Kilo Patron

‎03-28-2024 03:59 AM

Hi @mania ,

 

HERE IS THE SOLUTION :

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1307545


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