Why Dashboard appearing white page for single user?

Ujjwala1
Tera Contributor

Hello Experts,

One of our clients reported this issue that he is unable to see the contents of the dashboard despite having all the required access in snow.

Dashboard contains several reports and widgets

All other users are able to see the dashboard except for the user who has reported this issue.

Could anyone please help me out in this?

Thanking you in advance,

Ujjwala

1 ACCEPTED SOLUTION

Hi @Ujjwala1 ,

 

Have you checked if this could be a solution for your issue: https://www.servicenow.com/community/platform-analytics-forum/dashboard-display-blank-page/m-p/12191...

 

if my answer has helped with your question, please mark answer as accepted solution and give a thumb up.

 

Best regards

Anders

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/

View solution in original post

5 REPLIES 5

Hi @Ujjwala1 ,

 

Have you checked if this could be a solution for your issue: https://www.servicenow.com/community/platform-analytics-forum/dashboard-display-blank-page/m-p/12191...

 

if my answer has helped with your question, please mark answer as accepted solution and give a thumb up.

 

Best regards

Anders

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/