Why do I keep getting a "Repository authentication failed, check credentials. Make sure the user has both read and write access" error message when I create a branch in studio signed in as system admin?

[5vetlana]

I am working on the NeedIt tutorial in the New to Service Now trainings.   Although I was able to do the previous steps I am unable to create a branch in the studio.   The instructions say:

Create a Branch from a Tag

1. In Studio, open the Source Control menu and select the Create Branch menu item.
2. Configure the Branch.               Branch Name CreateNeedItApp               Create from Tag: LoadForCreateNIAppModule
3. Click the Create Branch button.
4. Click the Close Dialog button.
5. After the branch is created, the branch name appears in the Studio status bar (bottom right corner).

When I try to run this in studio it fails with the error message "Repository authentication failed, check credentials. Make sure the user has both read and write access'   I have tried to sign in as various users that have read and write access but can't get it to work.   Can anyone tell me what I'm doing wrong?

[Jason Stephens]

My org requires 2FA (we have 1000's of non SN apps out there and we would be stupid not to). Has anyone been able to get it to work with 2FA enabled, or does it only work when 2FA is disabled?

[Jason Stephens]

If anyone is having the 2FA issue, you will need to use a "personal token" instead of your actual password.  It's under settings -> developer settings -> personal access tokens on the Git side.  Generate and use that as your password when trying to connect and you should be good to go.

[iamright]

This actually was the fix.  Thx Jason.

[User163016]

This fixed the issue for me as well.  I was getting the following error on gitlab:

[Glenn Dickerson]

Fixed the issue for me alos... Thanks  bunches!! Went round and round with this until I got here.  I am NOT USING 2FA , but still was getting the auth failures.  When I did this, it finally worked!!