Writing a Risk Assessment Answer Back to Change Form Field

stvillil · ‎10-14-2013

Hi, I am trying to take an answer of Risk Assessment and populate that info back to a field on the Change Form. I found a couple of articles on the wiki that include details on Incident survey results, but can seem to make it work for change and risk assessment.

Thanks in advance for any help you can provide.

Jay_Ford · ‎10-29-2013

You can modify the '//now iterate the answers' section. Get the sys_id of the question you want to capture the result for, just add a couple of lines after -



var key = arg.substring('QUESTION:'.length);

Assuming that you just want the value of the answer (which is the text of the answer, not the score), something like this might do it.



var key = arg.substring('QUESTION:'.length);
//below is the sys_id of the question you want the answer to
if(key == 'ae168e6b9d40b0c015cb6a9aa0e40572'){
var cr = new GlideRecord('change_request');
cr.get(taskID);
cr.work_notes = value; //update whatever field you want, value is the value of the answer
cr.update();

}

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Srikanth_Peru · ‎11-11-2020

Thanks a lot Sekhar Great work...

sekhar kurumoju · ‎11-11-2020

Thank You Srikanth

Sweety5 · ‎02-17-2022

Hi @sekhar kurumoju ,

This is my requirement related to risk assessment .

https://community.servicenow.com/community?id=community_question&sys_id=2cb90ce8db714510ae8125091396...

Can you please help me with this requirement .

Thanks in advance .