AI Search not giving the results in ESC

VanamaAkhil
Giga Contributor

3 weeks ago

Hi Team,

 

We are not getting any results in AI Search while searching.

 

Note: While I was testing AI Search in OOB ESC Portal, AI Search is giving the results,But we have Created a new portal for ESC and customized and make that as default portal for users ,for the custom ESC portal we are not getting the results in AI Search.

 

Can any one help me how to fix this Issues

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Shashank_Jain
Kilo Sage

3 weeks ago

@VanamaAkhil , 

Rebuild the Index:  Make sure to use the Index All Tables or Index Selected Table/s option to refresh the index. This step is crucial for incorporating the new fields into the AI search results.

 

Hope it helps!

If this works, please mark it as helpful/accepted — it keeps me motivated and helps others find solutions.
Shashank Jain – Software Engineer | Turning issues into insights
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