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04-14-2026 02:13 PM
When you relate catalog items (sc_cat_item) to knowledge articles (kb_article) it causes a box titled "Related Items" to appear with a link to the catalog item to appear (as shown in the attached screenshot). I'm curious if it's possible to relate knowledge articles (kb_article) to catalog items (sc_cat_item) so that they're visible on form's page (as shown in the attached screenshot).
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04-14-2026 05:53 PM - edited 04-14-2026 05:54 PM
Hi @jschnoll ,
Please add the knowledge article to the Related Articles related list on the catalog item.
Once added, the article will be displayed on the portal, as shown below.
If this response was helpful, please consider marking it as Correct and Helpful. You may mark more than one reply as an accepted solution.
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04-14-2026 05:53 PM - edited 04-14-2026 05:54 PM
Hi @jschnoll ,
Please add the knowledge article to the Related Articles related list on the catalog item.
Once added, the article will be displayed on the portal, as shown below.
If this response was helpful, please consider marking it as Correct and Helpful. You may mark more than one reply as an accepted solution.