How to transfer Visual Task Board from one instance to other.
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08-27-2023 11:43 PM
Hello Folks,
Kindly help me to understand on how to transfer Visual Task Board(VTB) from one instance to other in ServiceNow Tokyo Version.
Thanks,
Vedant
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08-27-2023 11:55 PM - edited 08-28-2023 12:05 AM
Hello @Vedant ,
Navigate to "vtb_board.list".
1) Filter the VTB you want to transfer and Right click on the header and select "Export to XML" from the menu options.
OR
2) Open the VTB record, right click on the header and select "Export to XML" from the menu options.
In other instance, Open "vtb_board.list" list and try to import the VTB board via "Import xml" option which is exported in above steps.
Thank you!

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08-28-2023 12:21 AM
Hi there,
There's not really a feature to export/import a full complete Visual Task Board. Assuming that you are not only interested in the board, though also the lanes, the cards, the members, the labels, etcetera.
I guess in theory you could dive into all tables concerned and export those to XML, or Create Application file. Though it does concern several tables. Not just the vtb_board table.
Kind regards,
Mark Roethof
Independent ServiceNow Consultant
10x ServiceNow MVP
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