I have configured Employee Center (not the Pro version) to display a banner image on the topic pages, but it is not displaying and I don't know why. When I first configured it, it did display, now it doesn't. Does anyone have an idea where to look?
Here is the taxonomy configuration:
This is what displays:
1 ACCEPTED SOLUTION
Hi @gjz ,
ou will need to add the Topic to the Widget Instance (Instance Options) for it to appear. There are a couple of ways to access it.
One way:
- Navigate to the topic page from platform (emp_taxonomy_topic)
- Open in Page Designer
- On the Banner widget, click on the pencil icon to edit that widget instance
- Add the Topic to the Instance Options
Another way:
- Navigate to a topic page from EC Pro
- Ctrl + rightl-click on the actual widget
- Select "Instance Options"
- Add the Topic to the Instance Options
Credits @Susan Britt
Also, check the KB : https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1443936#:~:text=Make%20sure%2....
