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Employee Center Favorite Catalog item

Rhonda15
Tera Contributor

‎01-13-2023 04:47 AM

Is it possible to remove the option to 'favorite' an individual catalog item in Employee Center? 

Thanks!

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5 REPLIES 5

Susan Britt
Mega Sage
Mega Sage
In response to Rhonda15

‎01-14-2023 03:11 AM

This is interesting, and issue I haven’t encountered yet.  How are you assigning the Incident to the correct group (e.g., assignment rules, AWA)? Does launching from favorites for any user fail, or one particular person/location only? 

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