Employee Center View Requests: adding details

[tahnalos]

Hello

I added a new ticket type to the "My Requests" View on the Employee Center by adding the ticket to the "My Requests Filter".

While that is good and all, I really want to be able to allow the user to view details of that request.  For example:

The Details tab is available for most ticket types, but for the custom one I am adding I can't see it.  Any way we can get this to turn on?

Thanks

[cecil m]

Have you already looked at ticket configuration records (table: ticket_configuration) and tab configuration records (table: ticket_tab_configuration)?  

[tahnalos]

That looks useful, but with regards to Ticket Tab configurations, how do I display the fields that I want from the form?  I know that the Variable Summarizer works for Catalog Item Variables, I just want this for fields on the form itself.

[JLeong]

Hi Tahnalos,

Have you figured this out?

Thanks.