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ESC Mega Menu Configuration not working

Yee Man Chun
Tera Expert

Am configuring the ESC Mega Menu option, i have added the finance group in the taxonomies as below. 

 

YeeManChun_0-1705915077680.png

 

 

 

YeeManChun_1-1705915077683.png

 

 

However, the Menu for "FINANCE" in the Employee center option is not showing as below :

YeeManChun_2-1705915077686.png

 

 

Can anyone advise me ? 

 

Thanks in advance

 

 

1 ACCEPTED SOLUTION

David Nendza
Tera Guru

Those screenshots are super-small and I'm unable to really see anything, but do you have items under the Finance menu?  If no items are in it, I don't think it shows.  Also, the mega menu is cached on your system so when you make changes you need to log out/log back in or impersonate another user to see it.

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5 REPLIES 5

David Nendza
Tera Guru

Those screenshots are super-small and I'm unable to really see anything, but do you have items under the Finance menu?  If no items are in it, I don't think it shows.  Also, the mega menu is cached on your system so when you make changes you need to log out/log back in or impersonate another user to see it.

Spot on answer. Especially don't get tricked by the cashing! You could be stuck for hours on such 😅

 

Kind regards,

 

Mark Roethof

Independent ServiceNow Consultant

10x ServiceNow MVP

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Yea men! I been stuck there for whole afternoon.

What the....... It's really works after using on incognito mode.