How to hide unchecked checkbox variables in "Options" of todo Approval task

[AgatheL]

Hi Expert,

would anyone know how to hide the uncheck checkbox variables in options of todo approval task.

KB: Service Portal: How to hide unchecked checkbox variables in "Options" of Approval Widget. - Support ... indicate how to hide them from the approval record but I couldn't find a way to apply the same in the todo approval task.

Would anyone know ?

Thanks

Agathe

[Susan Britt]

Verify the details being shown on your Approval to-dos for the various tables (e.g., HR Case vs REQ).  You can do this from the "To-dos Configuration".  Be sure to look at the related lists/tabs for the Widgets being used, configuration details, task configuration, etc.  There isn't one answer for all approvals.

[AgatheL]

Hi Susan,

thanks for looking into my question.

I looked from the to-do configuration but didn't find a was to not display in the approval todo task the checkbox variables whcih have a false value. Would you be able to provide me more details?

Thanks

[palanikumar · Accepted solution]

Hi,

I think the widget is updated. The variables are configured in "Variable Summarizer" widget. You can try the following steps:

1) Open widget with name "Variable Summarizer"

2) In HTML body replace line 22 from "<span ng-switch-default class="pre-wrap">{{::variable.display_value}}</span>" with the following:

<span ng-switch-default class="pre-wrap" ng-if="variable.display_value != 'false'">{{::variable.display_value}}</span>

[AgatheL]

Hi Palani,

thanks a lot, that worked. 

Additionally would you know how we could display the label variable in the widget ? (We have built a mutliple choice with label and checkbox variables).

Many thanks,

Agathe