how to route users to employee center based on specific user criteria

[sath]

Hi,

We need to route all users who report to a specific person to employee center portal when they try to access ServiceNow. Can anyone assist on how to achieve this requirement?

[Nehal Dhuri]

Do you want to redirect user based on role?
Please refer to the following article this might be helpfull for you:
https://www.servicenow.com/community/developer-articles/role-based-redirection-with-spentrypage/ta-p...

[M Iftikhar]

Hi @sath, 

To achieve this, you should modify the SPEntryPage Script Include, which is the standard method for controlling portal redirection. In the getFirstPageURL function of this script, add a condition to check if the currently logged-in user's manager is the specific person you've identified. You can get the user's manager with gs.getUser().getManagerID(). If the manager's sys_id matches your target, set the redirect URL to the Employee Center portal suffix (e.g., /esc). This ensures that only the direct reports of that specific manager are automatically routed to the correct portal upon accessing ServiceNow.

Thanks & Regards,
Muhammad Iftikhar
If my response helped, please mark it as the accepted solution so others can benefit as well.

[Medi C]

Hi @sath,

Could you please:

1. Go to the Script Include "SPEntryPage"
2. Adjust the function "getFirstPageURL" As per your requirements
3. Ensure the system property "glide.entry.first.page.script" is set to:

new SPEntryPage().getFirstPageURL();