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10-10-2023 06:53 AM
Hi All,
I created a new Search application for our ESC but cannot find how to make this the default and the search always uses the older search application.
All help appreciated!
Solved! Go to Solution.
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10-10-2023 07:05 AM
Hi @Eli7 ,
Please refer to my answer : https://www.servicenow.com/community/developer-forum/esc-taxonomy-ai-search-not-working/td-p/2458802
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10-10-2023 07:05 AM
Hi @Eli7 ,
Please refer to my answer : https://www.servicenow.com/community/developer-forum/esc-taxonomy-ai-search-not-working/td-p/2458802
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10-11-2023 06:15 AM - edited 10-11-2023 06:15 AM
@Community Alums
Hi Sandeep,
I set the search application to use on the ESC portal page. I cleared cache and also logged out and back in but still the old search application is used as this is the sys id I see in the address bar. Is there anything else I need to do? I don't quite understand why the new search app is not being used 😞
