HRM Todos summary widget approval button missing

Rhonda15
Tera Contributor

Hello,

 

In the Employee Center portal when users with approver_user or approval_admin select 'My Tasks' (HRM Todos Summary widget), then select a task with an approval, the Approve/Reject buttons are not displayed.  The buttons are displayed for users with Admin.  Any suggestions?

 

Thank you,

Rhonda

 

11 REPLIES 11

Riya Garg6
Tera Contributor

For our instance, even it is not working for Admin. Did you get any solution.

We found the solution now, it was due to some plugin and widget issue.

Rajnish
Tera Contributor

Hi @Riya Garg6  What was the resolution? I am facing the same issue, if you can elaborate on the solution pls?

Erdogan Oezdemi
Tera Contributor

Hello, I am facing the same issue. @Riya Garg6 , do you have more details about the plugin and the widget making the troubles?

The issue was one widget "JNY Bulk Todos Approval Actions" was not available in our instance which is responsible for displaying "Approve" & "Reject" button [In case you have Journey designer plugin install].  

 

So we have to repair our Journey designer plugin then this widget "JNY Bulk Todos Approval Actions" came up and issue got resolved. Hope it helps.