I need request number and item name only on my request widget on portal.
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07-29-2024 12:57 PM
I need request number and item name only on my request widget on portal. Is there any way to remove request_by field from my request widget.
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07-29-2024 01:16 PM
First of all, which portal are you referring to? Service Portal (/sp), Employee Service Center (/esc) or any other portal? And which page in that portal? A screenshot would also be very helpful in this case.
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07-29-2024 01:19 PM
it’s a employee service center . I want to remove the request_for name for example in screenshot I want remove Nisha Mishra from there
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07-29-2024 01:17 PM - edited 07-29-2024 01:19 PM
- Go to: All > Service Catalog > Catalog Administration > My Request Filter.
- Apply a quick filter by selecting 'Service Portal' in the "Applies to" field. Then, right-click and select "Show Matching."
- Open the table where requests are stored.
- Remove 'Assigned to' from the list of selected fields, click the lock icon to secure the change, and then click Save.
- Check your ESC portal: Open "My Request" to ensure the changes are reflected.
Refer the below Solution for reference:
https://www.servicenow.com/community/developer-forum/hide-assigned-to-in-my-request-on-portal/m-p/26...
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