I need request number and item name only on my request widget on portal.

Nisha Mishra23
Tera Contributor

I need request number and item name only on my request widget on portal. Is there any way to remove request_by field from my request widget.

3 REPLIES 3

Slava Savitsky
Giga Sage

First of all, which portal are you referring to? Service Portal (/sp), Employee Service Center (/esc) or any other portal? And which page in that portal? A screenshot would also be very helpful in this case.

it’s a employee service center  . I want to remove the request_for name for example in screenshot I want remove Nisha Mishra from there

71DA39D4-430B-4EB2-8E23-4393351FBB21.jpeg

Satishkumar B
Giga Sage
Giga Sage

 

 

Hi  @Nisha Mishra23 

 

  • Go to: All > Service Catalog > Catalog Administration > My Request Filter.
  • Apply a quick filter by selecting 'Service Portal' in the "Applies to" field. Then, right-click and select "Show Matching."
  • Open the table where requests are stored.
  • Remove 'Assigned to' from the list of selected fields, click the lock icon to secure the change, and then click Save.
  • Check your ESC portal: Open "My Request" to ensure the changes are reflected.

 

Refer the below Solution for reference: 
https://www.servicenow.com/community/developer-forum/hide-assigned-to-in-my-request-on-portal/m-p/26...

 

 

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