- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
3 weeks ago
When you relate catalog items (sc_cat_item) to knowledge articles (kb_article) it causes a box titled "Related Items" to appear with a link to the catalog item to appear (as shown in the attached screenshot). I'm curious if it's possible to relate knowledge articles (kb_article) to catalog items (sc_cat_item) so that they're visible on form's page (as shown in the attached screenshot).
Solved! Go to Solution.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
3 weeks ago - last edited 3 weeks ago
Hi @jschnoll ,
Please add the knowledge article to the Related Articles related list on the catalog item.
Once added, the article will be displayed on the portal, as shown below.
If this response was helpful, please consider marking it as Correct and Helpful. You may mark more than one reply as an accepted solution.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
3 weeks ago - last edited 3 weeks ago
Hi @jschnoll ,
Please add the knowledge article to the Related Articles related list on the catalog item.
Once added, the article will be displayed on the portal, as shown below.
If this response was helpful, please consider marking it as Correct and Helpful. You may mark more than one reply as an accepted solution.
