Is there othre way to put annnouncement except banner?
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07-08-2025 02:06 AM
As the title, is there any way to put announcment other than banner annoucement?
The one I am consider to put is a guide that says "Users who first login in ServiceNow please check the user guide here (click or show attachement etc.)"
currently I put the Servicenow manual guide in Knowledge but many users dont know how to find them the first time login in.
If anyone has good idea please kindly share, thank you!
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07-08-2025 02:39 AM
Hi @GaominZ
there are several alternative to just using a banner announcement
1- Use a UI script + UI page + modal popup
ui script that check if the user has already seen the message
ui page that contain your message
possibly store a flag in user preference or cuctom field so it shows only once
2-Info message on Home/Dashboard page
- use glideSession.addInfoMessage() in script include or ui policy tro dispaly a short message on homepage or portal landing page
3 - Guided tours (if available in your license)
Thanks,
Raj
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07-08-2025 02:45 AM
@GaominZ Kindly refer below articles and video - that would help you to get insights about this topic.
ServiceNow Announcement Module: Simplify Communication Across Your Organization - YouTube
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