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Live Agent Survey

Shanmuga Priya7
Tera Contributor

Hi,

 

If end user end the conversation and post survey is triggering but response is not getting captured and showing a this message is unable to be send

ShanmugaPriya7_0-1738138670103.png

 

Thanks

 

1 REPLY 1

ritu_saluja
Tera Expert

Hello please check the flow of the survey -> Go to virtual Designer and check the flow for the Survey 
This error is getting triggered from there -> Test that topic independently