Servise now store

uijaz
Giga Contributor

I have service now developer account but not able to login in Store. for store I need customer portal. from where we can get it

1 ACCEPTED SOLUTION

Harish Bainsla
Kilo Patron
Kilo Patron

Hi @uijaz if my answer helps you please accept solution

View solution in original post

7 REPLIES 7

Twinkle S
Mega Sage
Mega Sage

You need the same credentials which you use for Now Support login. Generally Client provides you one , if you are working for a client.

 

If you feel this was helpful, please consider giving thumbs up and if it solved your issue, please mark this correct.
Thanks

 

Harish Bainsla
Kilo Patron
Kilo Patron

Hi @uijaz 

To access the ServiceNow Store, you need a customer or partner account linked to an active ServiceNow subscription.

for more checks below link

https://www.servicenow.com/community/servicenow-impact-forum/cannot-login-on-service-now-store-with-...

if myy answer helps you mark helpful and accept solution 

Hi Harish,

 

Much appreciated your response. Can you please help me how can i get Customer or Partner account? 

Tai Vu
Kilo Patron
Kilo Patron

Hi @uijaz 

To access the ServiceNow Store, you need an account that can log in to Now Support (https://hi.service-now.com/now).

TaiVu_0-1739853168820.png

 

To log in to Now Support, you must be onboarded to a ServiceNow Partner or Customer account. If you're with a Partner and not yet onboarded, you need to go through the Partner Application process like below.

TaiVu_4-1739852889988.png

TaiVu_5-1739852901271.png

 

Or a Customer Admin need to send you an invitation and grant you access to the site.


Further FAQ: KB0781690 - Now Support (HI) Login Issues - FAQs

 

Cheers,
Tai Vu