Skip the "Request Summary" page and directly redirect to "RITM" (Requested Item page)
How to remove the request summary page and redirect users to request details (RITM) directly once the catalog item is submitted in the Employee Center portal
Forum Posts
How does the walkup agent login to portal
I am new to walkup experience portal, does the walk up agent have a different login?How does the walkup agent logins to the portal, do we need to assign any specific role to the agent
Resolved! Employee center Quick Links
I have configured quick links in Quick link widget of employee center, and in my quick links no images are available. in quick links I want quick links with images. I am attaching attachments for reference. How to achieve it?
Resolved! Not able to add new menu items on header menu or under More menu
Hi All, I am trying the steps mentioned in the documentation: https://docs.servicenow.com/bundle/utah-employee-service-management/page/product/employee-center/task/add-menu-items.html Even with admin privileges, I'm not getting "New" action is not av...
Resolved! Employee Center: Clone button
Hi, Please how to clone Employee center ?I want to creat a new portal, but I dont find 'Clone button'. Tks
Resolved! Is there a way to sort Knowledge Articles in a sub-topic?
Hi, We have a sub-topic that stores all knowledge articles on employee center for the latest release notes. Is there a way to sort these by created date automatically and any others that are created and added to the topic get pushed to the front? Use...
ESC Portal
Hi All, My requirement is that on "ESC portal" we have "My Task" under which we can see the approvals. If I click on any of the approvals, the details of the approval record can be seen on the right panel. In the right panel if I click on the link "n...
CSS Help Needed for updating Employee Center Navbar& Divider
I'm trying to configure Employee Center with corporate color palette, but running into an issue when updating the navbar and navbar divider CSS in the EC Theme. The issue is I would like a dark background for the navbar and a light color for the divi...
How to get Lifecycle journey events on your Journey overview - manager hub
Hi all, I was wondering why LifeCycle journey events are not visible on the journey overview (part of Manager hub).. but only journeys that have been created by the Journey configurator. So far i know, for the Journey configurator an Enterprise HRSD ...
Mega Menu Bar - Making Taxonomy Items Second
We have business need to make menu items first and taxonomy items second on the mega menu.By default, Service-Now places the Taxonomy menus first.Does anyone have experience doing this or suggestions?Any help is appreciated!
Business rule to not trigger if keywords are in comments
Hi, We have a business rule on an extended task table which triggers when in x states and the comments are updated by a customer end user, which then sets the status back to Active. This works fine and is used to ensure that an update from a custome...
Resolved! How to change orders of contents in my active items widget
Hi, all!!I'm trying to develop some widgets on Employee Center and I'd like to change orders of contents in my active items widget. Now, "Task" is located on top position, however I want to set "Request" on top. Does anyone have some answer to this q...
Resolved! Need to hide menu on conditional basis
Hi All,I need to hide the Tours menu on Employee Center header on conditional basisIf admin has configured the Tour, then the menu should be displayed to usersIf there are no tours configured, then Tours option should not be displayed to end users Ap...
Stock Price Ticker widget
Hi,I'm wondering has anyone created/found a stock price ticket widget? We wish to show the clients stock price on the Employee Center portal. I saw there was an OOTB "Stock" widget, but it is discontinued.Thanks!
