Our organization ultimately uses this as a Service Portal - IT requests and service requests. Do you have an FAQ about why this is changing? What happens if we dont change? If we are not using HR component, why are we calling it Employee Center Port...
Hi, Im looking for more info about what type of License you need to make use of Employee Center Pro. Is this only available for HRSD Pro and Enterprise license customers.. or is it as well part of the ITSM or Asset Management license? Thank you for r...
Hi everyone, With the new release San Diego, I am trying that only users from specific group can see the widget Granular Delegation List in Employee Center. Does anyone knows how to solve this? Best Regards, LM
Hey everyone, I am looking for some additional help/advice on using both Recommended for you (relevant for you) and Popular Topics widgets. I understand that these both should be using an algorithm to function how they operate with showing things rec...
Hi, We've encountered an issue with the Employee Service Center Catalog Home Redirect. In our portal, we have defined a Catalog Home Page which is not sc_home. In several of our forms, we select the 'Redirect To' as the Catalog Home. In the widget...
We are using ABC portal (clone of ESC portal). We want users to see abc_sc_cat_item (clone of sc_cat_item) page when they click on any catalog item from catalog. Page route map setup, Still not working. When user click on any catalog item, they still...
Hi all, We integrated ServiceNow with teams, and got EMP-Center tab with in MS-Teams app. Please find in the Employee Center tab (attachment). We configured EMP-Center tab from ServiceNow as shown in attachments 2 & 3 We are trying to add extra tabs ...
I would like to change "Requests" to tickets on the My Items widget to keep working consistent. How can I do this?Also is there a way of moving tasks below Requests and Surveys. Lisa
Hello, I am looking to update the placeholder text in the Typeahead Search widget from "Search" to "How can we help?" that is located in the header. Does anyone know how to achieve this? Thank you, Giuliana
I want to add "Employee to-do" and "knowledge" pages to the header of the employee center like shown in image in HTML but i am not good at scripting. so please kindly help me. This is the script which i have <!-- Nav bar menu items starts--><nav cla...
For mature ServiceNow instances with 1 or more SP portals and 1 or more ESC portals heavily embedded in the organisation, there can be some challenges migrating to 1 unfied EC pro portal all at the same time, but we dont doubt that its the right thin...
Hi experts, I'm having trouble with the quick link widget visibility. End users are not able to see the quick link widget even if the quick link re-directs the user to a catalog item/Knowledge article that they can see. I tried with the Available for...
Hi - I keep reading about Employee Center and its hierarchy of topics, with there's one thing that I keep missing; maybe I am just not thinking right. Hopefully someone can make this clear. I get the concept of taxonomy and hierarchical topics; I als...
Hey Team, Is there a way to have a reference link within the html body to link to an external site dynamically? I have created a deep-link within the footer from the EC Portal out to WD portal. Specifically I have it going to the Feedback page using ...
The intent is to keep a certain subset of users from seeing a taxonomy temporarily, similar to excluding a user group from seeing a knowledge base.
