Set up view as direct reports - Manager Hub

christa K
Tera Contributor

We've configured this view in Manager Hub for managers to be able to view knowledge articles on behalf of their direct reports. However, the 'view article as' page opens up and does not allow users to access other portal pages. Even when a new window is created, we can't use any page sections (including the portal logo) to enable the user to return to the home view. Do you have any suggestions for how we can fix this? Thanks

1 REPLY 1

Sajal Gupta
ServiceNow Employee
ServiceNow Employee

Hi @christa K 

To enable the user to return to the home view, you would need to manipulate code on the Employee Center Header.

SajalGupta_0-1711715913642.png


Change href for view as header to home view URL.

Regards

Sajal