Variable Summarize doesn't show the Variable set in the Employee Center

Michele30
Tera Guru

Hello,

we would like to show all the Variables the user filled out on the request form in a specific tab of the employee center.

 

We created a new Ticket Configuration (ticket_configuration) and add a new Tab type "Variable Summarizer". The information visible in this tab are only related to variables set in the catalog item. All the Variable set are not visible.

 

Is there a way to make all variables visible? 

Michele30_0-1689849525663.png

 

Many thanks for your help.

 

 

 

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