What role need for user to create a Change request in protal?

[Jiajing Wang]

I want user only can access portal and create request.what role is needed for user?

[Community Alums · Accepted solution]

Hi @Jiajing Wang ,

As per OOTB setup itil or sn_change_write role is sufficient to create change request.

[Jiajing Wang]

@Community Alums 

I have set user with itil role,but still can not edit request for field.