create a technical service from a business service
Do we have any OOTB feature from servicenow to create a copy of business service as technical service
Forum Posts
Is there a place to track firmware standard on the TRM?
The networking team wants to track a data attribute for standard firmware version on the model table to indicate what the standard version is for that particular standard model. Is there a place to track this on the Technology Reference Model?
Resolved! APM: Data Certification
HiI am looking at implementing data certification capabilities for our Business Application records. Using the Schedule Definitions, I have set up the required records and the tasks get created and work as expected. Now that I have completed the ce...
Business Criticality on Business Application vs Business Criticality of Application Service
I need a sanity check here. The choices for the Business Criticality field on Business Application do not match the choices on Application Service (inherited from cmdb_ci_service). I have always thought this was a disappointing and annoying user expe...
Application Services as a Software to track license, contract etc.
We have a requirement wherein Application Services(Web Application) needs to have license, contracts to be tracked against it just like a software. We need to have a single dashboard where in if we relate this application services to Business Applica...
Where how in service now should environments for development be booked and tracked?
I'm working with a team that wants to track environment bookings for development purposes. Given that an Application Service is an application running in an environment we thought that could be a starting point. e.g. You book an application service. ...
Resolved! Naming Conventions for Digital Interfaces & Digital Integrations in EA Workspace, Xanadu
Hello & Happy New Year We have moved to Xanadu and currently documenting all APIs & Integrations across our landscape. I wanted to ask if anyone has a ServiceNow naming convention for the naming of Digital Interfaces? I have seen suggested naming con...
Ariba Mybuy and ServiceNow integration
Is it possible to have an interface between Ariba Mybuy and ServiceNow?
How are Technology Risks calculated in ServiceNow Enterprise Architecture
Hi all, i've updated the TPM Getting started article and included the TPM Technology Lifecycle Risk indicator calculation. See the updated article here:Technology Portfolio Management - Getting Started (updated)
Resolved! Business Applications - Mapping to Regulatory Requirements (PCI, SOX, SOC2 etc)
Hi All, We have a relatively immature deployment of APM and are really at the Crawl stage of deployment, with the exception we already have some levels of capability modelling, so have included this too. We do not have IRM, GRC or similar modules in ...
Resolved! EA Workspace Read-Only user role
I know there are three roles that are added or used with the EA Workspace:sn_apm.apm_analystsn_apm.apm_adminsn_apm.apm_userIt seems counter-intuitive to me that the analyst role contains the admin role, but maybe there's a reason I'm missing. However...
Resolved! How to tell when a Business Application was last Data Certified
Originally posted in the wrong forumWe have just deployed Enterprise Architecture into our environment, We have uploaded all our Business Applications and have sent out Data Certifications to get the majority of the additional Bus App data updated by...
Resolved! MS Project import
Hi, While importing a MS Project into SN, the icon just spins and spins and the file does not import. Is there a file size limitaiton?
Resolved! EA Workspace - Business Portfolio
Hi all, I was curious if anyone is experiencing similar behavior when assigning a business application to a business capability via the Business Portfolio section of EA Workspace. It appears that the list of applications stop populating after a certa...
Resolved! PDI instance cannot install TRM due to Hardware Asset Management plugin
I would like to show the value of TRM to my org but due to limitations of the PDI instance and my account for ServiceNow, I am unable to install the HAMP plugin. This is an issue when demoing or understanding if a module is something the org would l...
